I stepped up to the counter and, not knowing the particulars of the system, a la small, medium or large, I ordered a 12-ounce latte. She went through the fine points of the verbal contract, “Whole milk?
“Of course.”
“Hot?”
“Without question.”
Then she asked, “Any cinnamon or sugar?” I said, “Look into my eyes and ask me again.” She looked, but didn’t ask, but responded. “OK, no cinnamon, no sugar.”
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